Dedicated Virtual Assistance & Technical Operations Support
Scale your operational capacity with vetted, bilingual offshore technical specialists, customer support pods, and executive virtual assistants.
24/7/365
Round-the-Clock Coverage
< 60s
Live Chat Response
60%+
Operational Savings
100%
Dedicated Staff
Tailored Virtual Operations & Support
Save hundreds of hours every month by offloading technical maintenance, ticketing, and administrative workflows to dedicated professionals.
24/7 Multichannel Customer Support
Provide prompt, empathetic customer assistance across live chat, email ticketing, and inbound phone systems.
- Zendesk, Intercom, & Freshdesk management
- Strict first-response SLA compliance
- Custom escalation scripts
Data Management & QA
Accurate data entry, catalog enrichment, CRM hygiene, document indexing, and manual QA validation.
- CRM data deduplication & cleansing
- E-commerce catalog & pricing audits
- Manual QA test execution & bug logging
Executive Virtual Assistance
Delegate calendar scheduling, email inbox triaging, travel arrangements, meeting agendas, and vendor follow-ups.
- Inbox zero triage & prioritizing
- Multi-timezone calendar scheduling
- Expense tracking & receipt reconciliation
Lead Prospecting & Outreach
Accelerate sales pipeline generation with verified B2B prospect research, LinkedIn outreach, and list qualification.
- Apollo & LinkedIn Sales Navigator research
- Email deliverability validation
- Inbound lead qualification & booking
Tier-1 IT Helpdesk & Support
Assist your internal team or end-users with software troubleshooting, password resets, onboarding access, and bug tracking.
- User account provisioning & offboarding
- Bug reproduction & Jira issue triage
- Software license & workstation support
Website Content Updates
Keep your web properties fresh with regular blog publishing, banner swaps, inventory adjustments, and layout checks.
- CMS updates (WordPress, custom PHP, Shopify)
- On-page formatting & image optimization
- Broken link monitoring & routine audits
Ready to Hire Dedicated Operational Support?
Save time and cut operational costs with Techveda Software's dedicated offshore technical assistants.